Shipping policy
At OCB Travelgear, we want your gear to reach you as quickly and safely as possible.
Processing Time: We typically process and ship all orders within 1-3 business days. Once your order has been processed, you will receive a confirmation email with your tracking number.
Shipping Times: Because we work with specialized global suppliers to bring you the best travel essentials, shipping times may vary based on your location:
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North America: Estimated delivery within 10–18 business days.
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International: Estimated delivery within 15–25 business days.
Please note: Delivery times are estimates and not guarantees. Delays may occasionally occur due to customs processing or peak shipping seasons.
Shipping Costs: We offer Free Shipping on all orders to keep your travel preparations stress-free.
Tracking: Every order comes with a tracking number so you can follow your gear’s journey to your doorstep. Please allow 24-48 hours for the tracking information to update after you receive your confirmation email.
Customs & Duties: Any customs fees, taxes, or duties imposed by your local government are the responsibility of the customer. Please check your local customs office for any potential import charges.
Questions? If your order hasn’t arrived within the expected timeframe, or if you have any questions, feel free to contact us at ocaronb@outlook.com. We are always here to help!
Taxes, droits de douane et importation Dans "Conditions d'utilisation" — titre : Taxes et frais d'importation
Les commandes internationales peuvent être soumises à des taxes d'importation, droits de douane, TVA/GST/HST ou autres frais administratifs selon la réglementation du pays de destination.
Ces frais sont déterminés exclusivement par les autorités douanières locales et ne sont pas inclus dans le prix affiché sur notre boutique ni dans les frais d'expédition.
Le paiement de ces frais, lorsqu'ils s'appliquent, demeure entièrement à la charge du client.
Nous ne sommes pas responsables des délais occasionnés par les procédures douanières.